Contact us

If you have questions feel free to contact us at the Swedish Energy Markets Inspectorate. We respond to questions asked in both English or Swedish.

There are several ways of getting in touch:

Ask a question at our customer forum on-line:


Telephone: +46 (0)16 - 16 27 00

Postal address: Box 155, SE-631 03 ESKILSTUNA


You can also contact the Swedish Consumer Energy Markets Bureau for advice if you:

  • have a question or complaint regarding your bill or anything else related to you as a customer
  • do not agree with your company, or if you are unsure whether you received proper information about the laws and regulations that apply.

You can get in touch with the Swedish Consumer Energy Markets Bureau on or telephone +46 (0)8-522789 50 (Telephone time 9am to 12noon CET, Monday to Friday).